We pride ourselves on providing accurate product representations, but there are a few things to note. When it comes to Bath & Body Works pocketbac gels and holders, the design styles change rapidly. Additionally, when purchasing the holders, the scent of the gel may vary from the photo, so feel free to inform us of your favorite or disliked scents. If you have any doubts or questions, don’t hesitate to message us for clarification. Please note that our warehouse may occasionally close, as we have a small staff. If this occurs, we will promptly notify you within a day or two. We apologize in advance for any inconvenience caused. We do our best to minimize mistakes, but we are only human. If your item is damaged or incorrect, please provide us with photos so that we can rectify the situation to the best of our ability. We are independent, online sellers of various brands and products. We appreciate your business and look forward to serving you!